JustMess

Copyright and rights-holder complaints

How to report that your work appears in JustMess without permission, and how to contest a removal.

Edition of 2026-09-09

We respect the rights of others and remove material posted without the rights holder’s permission. This document sets out the procedure under the U.S. Digital Millennium Copyright Act (DMCA, 17 U.S.C. § 512) and also serves as the mechanism for submitting notices of illegal content under Article 16 of the EU Digital Services Act (DSA).

We do not pre-screen user material — the Service stores what users upload. So anything that infringes your rights has to be reported to us: without a notice we do not know about it.

1. Copyright infringement notice

Send your notice to justapp4u@gmail.com with “DMCA” in the subject line. For us to act, it must contain all of the following — the list is set by law, and a notice missing any item has no legal effect:

  1. identification of the copyrighted work claimed to have been infringed (a list, if there are several);
  2. a direct link to the material in the Service you want removed: the address of the listing, message, channel, story or profile, specific enough for us to locate it;
  3. your contact details: name, mailing address, email address and, if possible, a telephone number;
  4. a statement that you have a good-faith belief that the use is not authorised by the rights holder, its agent or the law;
  5. a statement that the information in the notice is accurate and that you are the rights holder or authorised to act on their behalf, made under penalty of perjury;
  6. your physical or electronic signature (for email, your full name at the end of the message is enough).
A knowingly false claim of infringement carries liability. Under DMCA § 512(f) anyone who knowingly misrepresents that material is infringing is liable for the damages suffered by the injured party and for our costs, including legal fees. Before sending a notice, make sure the use is not covered by fair use, quotation or another lawful exception.

2. What we do when we receive a notice

  1. We check that the notice contains everything required. If something is missing, we reply and ask you to complete it.
  2. On a properly formed notice we expeditiously disable access to the material or remove it.
  3. We notify the user who posted it, give the reason and pass on a copy of the notice, including the contact details it contains.
  4. We tell that user about their right to file a counter-notice.
  5. We record the case against the account — it counts towards our repeat-infringer policy.

We normally act within 5 business days of receiving a complete notice.

3. Counter-notice: if your material was removed by mistake

If you believe the material was removed in error or that you are entitled to use it, send a counter-notice to justapp4u@gmail.com with “DMCA counter-notice” in the subject. It must contain:

  1. identification of the removed material and where it appeared before removal;
  2. a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of a mistake or misidentification;
  3. your name, mailing address and email address;
  4. your consent to the jurisdiction of the federal court for the district where you live, or — if you are outside the United States — the federal court for the district where we are located (the Northern District of California), and to accept service of process from the complainant;
  5. your signature.

We forward a copy of the counter-notice to the complainant. If within 10–14 business days they do not tell us that they have filed a court action seeking to restrain the use, we restore the material.

A counter-notice contains your contact details, and we are required to pass them to the complainant — otherwise the procedure does not work. Bear that in mind: the dispute becomes one between you and the rights holder, and we are not the arbiter of it.

4. Repeat infringers

Accounts that repeatedly post other people’s material without permission are terminated. The sequence is: a first confirmed infringement — warning and removal of the material; a second — a restriction on posting; a third — a permanent block. A serious case (systematically reselling someone else’s content, or impersonating a rights holder) leads to an immediate block.

An infringement stops counting if it was reversed by a counter-notice or found to be mistaken on appeal.

5. Trademarks and other rights

Complaints about trademark misuse, use of a person’s name or likeness, defamation or invasion of privacy go to the same address with “Complaint” in the subject. Describe the right infringed, attach a link to the material and evidence of the right (trademark certificate, identity document — depending on the nature of the complaint).

A request to remove content about you personally — including photographs and personal data — can also be made as a request under the Privacy Policy.

6. Notices of other illegal content (EU)

Users and entities in the European Union may report any content they consider illegal under Article 16 DSA. Send the notice to justapp4u@gmail.com with “DSA” in the subject. It should contain: an explanation of why you consider the content illegal; the exact electronic location (URL) of it; your name and email address (except for reports of offences involving the sexual abuse of minors, where anonymity is allowed); and a statement that the information is accurate and complete, given in good faith.

We handle notices in a timely, diligent, non-arbitrary and objective manner, and inform the notifier of our decision and of the redress available against it.

Notice handling is partly automated: automated tools are used to prioritise reports and to detect child sexual abuse material; the removal decision itself is taken by a person.

7. Statement of reasons and appeals

A user whose material is removed or whose account is restricted is told: what exactly was restricted, on what ground (a legal provision or a clause of the Community Guidelines), whether the decision followed someone else’s notice or our own initiative, whether automated means were used, and how to challenge it.

You have 6 months to appeal: write to justapp4u@gmail.com from the address registered to the account. Appeals are reviewed by a person, not by an automated system, and we normally reply within 30 days. If the decision was wrong, we restore the material and lift the restrictions.

This does not affect your right to go to court or, if you are in the EU, to an out-of-court dispute settlement body certified under Article 21 DSA.

8. Agent and point of contact

The designated agent for copyright notices and the single point of contact under the DSA is Sharapudin Sharapudinov, 2761 Lavender Terrace, San Jose, CA 95111, USA, justapp4u@gmail.com.

Communication is in English or Russian. The same address is used for requests from authorities of EU Member States, the European Commission and the European Board for Digital Services.

Edition of 2026-09-09.